Privacy Policy

About-us
We are Unica Solutions Pvt. Ltd. and in the rest of this document referred to as UNICA. We provide technology-based platforms/portals to Students, Institutions, Consultants, Service Providers and Government agencies engaged in promotion of International Higher Education.

We maintain our headquarters at:

2, VigyanVihar, New Delhi, India

For more information visit: https://www.unica.co.in, https://www.unica.org.in

Please note that some of the processing described in this Policy we undertake as controller, but for some of the processing we may merely act as processor and the educational institutions, and other organizations for which we collected your information or to whom we disclosed your personal information, which will act as controller. Please check their privacy policy to find out how they process your personal data.

This Policy was last updated on 19 March 2019.

At UNICA we deeply believe in the protection of your data and privacy and we care how it applies to you, as a user of our website(s). In this Privacy Policy ('Policy'), you can find information about how, whether, and why we collect and use your personal information on all of our websites and mobile application (collectively, the ` Website´), including, but not limited to, unica.co.in, unica.org.in, unicasolutions.com and the mobile application UNICA available on Google Play Store and Apple- AppStore. This Policy applies to any personal information that is gathered when you use our services, visit our Website, or otherwise interact with us. We have divided this Policy into different sections. Please go to the relevant section below for further information. It is also made clear that we are not responsible for the authenticity or reliability related to whatever information, material and documents uploaded by you on our website or provided to UNICA by any other means.

Educational institutions, Students, Service Providers and other organizations who are registered on our website are collectively referred as "Users"

Types of personal data we process

Data collected from Student
We may collect and process, whether or not on our own behalf or on behalf of one or more educational institutions, or a service provider the following categories of personal information:

Every student user with a mobile application has a unique UNICA code which carries your personal contact information and academic profile, If you share this with any other registered user of UNICA they can extract your information from their account, so please be careful while sharing your unique code. Once it is shared or before it is shared refer to their privacy policy on how they process that information.

Data collected from Educational Institution/ Education provider
We may collect and process, whether or not on our own behalf or on behalf of one or more educational institutions, Student or a service provider the following categories of personal information:

Details of students you scan using UNICA mobile app, Details of people and copy of business cards you scan using the UNICA app

Data collected from Service providers
We may collect and process, whether or not on our own behalf or on behalf of one or more educational institutions, Student or a service provider the following categories of personal information:

Cookies and similar technologies
When you use our Website for the first time, a cookie notice is shown. UNICA uses cookies strictly for the purpose of sending notifications. However if and when new cookies are implemented it is clearly notified and if you wish to opt out from them, it can be done from the browsers settings.

Browser Settings
If you do not want websites to place cookies on your computer at all, you can change your browser settings so that you receive a warning before cookies are placed. You can also change the settings in such a way that your browser rejects all cookies or only the cookies of third parties. You can also delete cookies that have already been placed. Please note that you will need to change the settings separately for each browser and computer you use.

How we collect your data
Unica collects personal information in a number of ways. Information is obtained, for example, what you provide us directly when you visit our Website, register on our Website, communicate with us via social media, download our mobile application or subscribe to our newsletter.

We collect some information by accessing your publicly available data, such as websites, member’s directory of professional organizations and social media public profile.

Purposes of processing your data
We process personal information for the following purposes:

Providing services to you

  1. Educational Institutions
    UNICA processes personal data to provide our services. For example, personal data is processed:
    • To make your user experience easier and more effective, we may assess how you use our services, and combine this data with information collected via your personal account, registration details, cookies, and similar technologies. This combination enables us to, for example, optimize our search algorithms to identify students who are interested and or eligible for the programs offered by you.
    • To notify you about the interest of someone in your programs or services, active notifications for users you have added in your UNICA mobile app contact directory by scanning their business cards or UNICA code.
    • To send notifications to eligible or interested students about your courses
    • Publishing course information across our range of websites.
  2. Service providers
    UNICA processes personal data to provide our services. For example, personal data is processed:
    • To make your user experience easier and more effective, we may assess how you use our services, and combine this data with information collected via your personal account, registration details, cookies, and similar technologies. This combination enables us to, for example, optimize our search algorithms to identify students or business users who are interested and or eligible for the services offered by you.
    • To notify you about the interest of someone in your services, active notifications for users you have added in your UNICA mobile app contact directory by scanning their business cards or UNICA code.
    • To send notifications to eligible or interested students business users about your services
    • Publishing your services information across our range of websites.

To communicate with you
UNICA processes contact details to communicate with you to answer your questions, or handle your complaints and offer you services on the basis of your behavior assessment of usage of our website. This applies to students and (potential) clients/customers/partners.

For this purpose, UNICA processes the following personal data: communication history, name, digital contact details, and message. For (potential) clients, the following data is also processed: phone number, email ID, employer, country etc.

UNICA is allowed to process personal data for this purpose to protect and pursue its own legitimate interests or those of the, Students Educational Institutions, Consultants and other Business Users; with the legitimate interest being UNICA to be able to communicate with you for providing the best service it can to align you with the educational institutions, scholarship providers, test providers and other service providers. Especially, the legitimate interest services are that UNICA, an educational institution or other service provider concerned can respond in an effective and timely manner.

For processing student applications
UNICA processes personal information to enable students to apply for specific universities through UNICA website. For this processing of your personal data information, UNICA will act as a mere processor processing your information on behalf of the Educational institution, Consultant or Service providers

For this purpose, UNICA processes the following personal data on behalf of the educational institution: name, digital contact details, analog contact details, passport, educational transcripts, CV, various credentials (e.g. English language proficiency), demographic information, shortlisted programs, disciplines and countries of interest, funding situation, preferred start period, previous education information, work experience etc.

For Connecting Business Users
UNICA processes personal information to connect Educational Institutions, Students and Service providers using promotional and search tools on its website. Users can set their preferences for receiving such information or request from their login account or from our website. Business user can choose to display or hide their personal contact information like Email, phone, Skype ID etc. from their accountsettings to other registered verified business users.

Allowing you to provide reviews/complaint
UNICA processes personal information when you have left behind a review about a specific consultant, educational institution or service provider.

It is to be clarified that UNICA will publish any review/complaint only after giving an opportunity to the respondent to rectify/redress the grievances of the complainant and in case the respondent fails to respond and rectify the complaint within 28 days from the date of complaint in such case the review will be published on our website visible to all other registered users only.

Please note that any written reviews may be checked by UNICA before exposing, automatically or manually, because UNICA wants to make sure only high-quality reviews are being exposed. We only remove reviews in the following situations:

If you come across a review that includes any of the above, let us know: admin@uniagents.com

UNICA is allowed to process personal data for these purposes because this is necessary for pursuing and protecting its legitimate interest or that of its registered users. These legitimate interests being that complaints/reviews provided by other users aligning it during the process of identification of potential business users and connecting legitimate business users, which is the core of UNICA services.

For Statistical Research
UNICA processes personal information for the development and optimization of its services. We use automatic tools to perform statistical research into general trends. We broadly examine how our users behave towards our services, as well as the preferences our users set. Statistical research helps us develop better services and offerings, allowing us to improve the design and content of our Website. We can also advise our users how they can benefit from our improved services.

For Direct Marketing Purposes
UNICA processes personal information for (direct) marketing purposes. This means we may use your personal information to send you newsletters, promotions, or other marketing communications. We use the results of our analysis to tailor our marketing communications to your specific interests and preferences. We may customize our newsletter and Website with content that are relevant to you. We may use different channels for our marketing communications, such as email, social media, and your personal online account etc.

UNICA is allowed to process personal data for this purpose because you gave consent or because UNICA has a legitimate interest. The consent can be withdrawn at any moment, and you can object at any moment to the processing of your personal data for direct marketing purposes when such processing is based on UNICA or the educational institutions, Educational Consultant and Service providers legitimate interest. The withdrawal of consent or exercise of your right to object does not affect the lawfulness of the processing prior to the moment of withdrawal or exercise of the right to object.

You may object or revoke your consent for receiving marketing communications at any time, by following the instructions in the relevant marketing communication or by sending an email to admin@unica.co.in

To initiate and evaluate business relationships
Your personal data will be processed for the entering into agreements and the performance thereof to the point of commercial services and the managing of the business relations, which emerges from them, including the performance of activities aimed at the expansion of our client database.

Disclosing or sharing data with Third Parties

General
We reserve the right to release personal information without your consent or without consulting you, when we deem it necessary to comply with our legal obligations, to enforce our terms and conditions, to protect the security of this Website, or to prevent fraud.

Other Institutions or Business
You can contact other users through our Website, by means of an electronic form. The details in your inquiry will then be shared with the business you are trying to contact.

We may share personally identifiable information with other users only as per your information sharing preferences inside your account or when you give a consent or initiate conversation or directly share your information with other users from within or outside the website. It is important for all users to note that they are not allowed to use your personal information except for the legitimate purposes mentioned above in this document. Kindly note however that, how these other users use this data is not governed by our privacy policy. Therefore, we cannot be held responsible for how the data is utilized once it is shared with them. All such users have separate policy practices for which UNICA has no responsibility or liability. For further information on how such users use your information, please visit the applicable privacy policy of that user.

Third Party Websites
Our Website contains links to third-party websites. If you follow these links, you will exit our Website. This Policy does not apply to third-party websites. UNICA cannot accept liability for the ways in which these third-party websites use of your personal data. You use these websites at your own risk. For more information on how these third parties treat your personal information, please check their respective privacy policies (if available).

Other Countries
UNICA may transfer your personal data to countries outside of your country of residence based on the information sharing preferences inside your account or when you give a consent or initiate conversation or directly share your information with other users from within or outside the website, some of these countries may not have an adequate level of personal data protection compared to the level of protection provided in your own country for which UNICA has no responsibility or liability.

Security and Retention
UNICA takes the safeguarding of your information very seriously. UNICA will take appropriate technical and organizational measures to protect your personal data against loss or unlawful use. These measures include, but are not limited to: facilities protected by appropriate security measures, encryption of devices, version tracking and access to our databases is limited to key personnel and IP addresses and use of it is logged. Personally identifiable information and account activity are also protected through the use of user names and passwords. In order to help maintain the security of your information, you should protect the confidentiality of your user name and password.

Your personal data will be retained for as long as required for the purposes described in this Policy, or insofar as is necessary to comply with our contractual or statuary obligations, and to solve any disputes. In most cases, your personal data will be retained for 48 months after your last activity or until you request deletion. UNICA retains your data for that period to optimize their services to you.

Your Rights
You can request access to or a copy of your personal data collected by us. You may also request the rectification and removal of personal data or the restriction of the processing of your personal data, if there is a reason for doing so. You also have the right to data portability. You also have the right to object to a processing on grounds relating to your particular situation or against the processing of your personal data for direct marketing purposes..

To exercise your right(s), please send your written request, and if needed accompanied by a copy of your proof of identity, to: admin@unica.co.in

or

UNICA SOLUTIONS PVT LTD – VigyanVihar, New Delhi 110092- INDIA

Modifications to this Policy
This Policy is effective as of 19 March 2019 and replaces our previous privacy policy. We reserve the right to alter or otherwise make changes to this Policy as and when required. We will notify you of any changes by posting the revised policy on our Website and notifying you through a banner or in case of very material changes to the Policy or via email. Changes take effect as soon as the Policy is posted.

Questions or Complaints
If you have any question or complaints about the processing of your personal data, please send an email to us at admin@unica.co.in